TERMINOLOGY & GENERAL QUESTIONS:

1. What is a Web Hosting Service?
   
2. What are the main features of a Web Hosting Service?

ABOUT THE SERVICE:

1. Can I register as '.com' instead of '.com.my'?
   
2. Can I migrate my website content to your server?
   
3. I don't want Web hosting. I just want e-mail accounts at my domain. Is it possible?
   
4. What if I need more than 50MB of storage space?
   
5. I did not specify my e-mail username during registration. Can I specify it later?
   
6. What should I do if I forget my password?
   
7. Is it possible to get additional e-mail/autoresponder accounts?
   
8. Do you provide FTP software for your customers?
   
9. Do you submit/register customers' URLs to search engines?
   
10. Can I forward my e-mail to another e-mail account?
    
11. What does the Control Panel do?
    
12. How can I promote my website?
    
13. Our company does not have a TMnet account? Will we face difficulty in obtaining Web Hosting services?
    
14. How woluld the POP e-mail address provided by web Hosting appear?
    
15. Will I be charged if I request for the Web analysis and statistics report service?

ABOUT PRICING:

1. Do I have to pay the setup fee again when I renew my contract with Web Hosting?
   
2. How is the Web Hosting service charged?

TECHNICAL & SERVER RELATED QUESTIONS:

1. How many times can I send files to your server?
2. Is my content secure?
3. Can I access the server 24 hours a day?
4. If I am out of Malaysia, will I be able to access the server?
5. Is there any additional information on the server?
6. Do you support GCI?
7. Do you support ASP?
8. Do you support database?
9. How do I manage my account?
10. What is E-Mail Aliases?
11. What is E-Mail Forwarder?
12. What is E-Mail Distribution List?
13. What is E-Mail Autoresponder?
    
14. What is the maximum number of bytes that can be transferred to the server?
15. Do you support Front Page extensions?

SUBSCRIPTION & REGISTRATION:

1. Where can I get Neymyne's Web Hosting services?
2. Do I have to bring any supporting documents?
3. How fast can I get the service?
4. Can I send a representative to register for your service on behalf of my company?
5. Can I register online or by facsimile?
6. Do you accept cash or cheque?
7. Can I pay by credit card?

CUSTOMER SUPPORT:

1. Where can I get help if I encounter any server-related problems?
2. We just moved our office. Who should we contact to update our new billing address and other information?
3. Where can I get a comprehensive User Guide about your service?

RENEWAL & TERMINATION:

1. Will my account be automatically renewed when the first year term is over?
2. How do I terminate the service?
3. What is your refund policy?
4. If I terminate my contract with Web Hosting, would my domain name still belong to me?