Terminologies
explained:
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Application
- Applications software (also called end-user programs) includes
database programs, word processors, and spreadsheets. Figuratively
speaking, applications software sits on top of systems software
because it is unable to run without the operating system and
system utilities.
Application
Service Provider (ASP) - hosting companies that manage,
maintain, and distribute software-based services from a central
data center via the Internet (basically, using an ASP allows
a company to rent rather than own software applications).
B2B
(or "B-to-B" or "B2B"
,
Business to Business) - refers to businesses, which sell to
other businesses rather than end consumers.
B2C
(or "B-to-C" or "B2C", Business to Consumer) - refers to businesses,
which sell directly to consumers.
Buy
- The outright purchase (cash to seller) for goods or services.
Consignee
- The person to whom the shipment is to be delivered.
Consigner
- The person to whom the shipment is to be carried off.
Cross-promotion
- promoting related or complementary products to customers in
addition to the items they expressed interest in purchasing.
Cross-sell
- encourage a customer to increase their total purchase by suggesting
additional complementary or related items or accessories during
or soon after the purchase.
Database
- a structured collection of data which can be searched, reorganized,
updated, and used to generate reports.
DO
(Delivery Order) - A legally binding contract for delivered
goods or services.
Digital
certificate - digital identification issued by a certificate-issuing
authority which establishes the certificate holder's identity
when conducting business transactions via the Internet.
Digital
wallet - software that stores a user's personal information
(credit card number, shipping information, etc.) so that it
can be recalled instantly when they want to make an online purchase.
E-commerce
(Electronic Commerce) - any exchange of data between a business
and its customers through electronic means (fax, email, wireless
devices, Internet, etc.). In common usage, the term usually
refers to conducting business via the Internet.
FOB
(Freight On Board) - Specific delivery point to which vendor
assumes shipping and handling expense and passes title of the
goods as quoted in agreed purchase price. Examples: F.O.B. Destination;
F.O.B. Shipping Point, F.O.B. Shipping Point, Freight Prepaid
and Allowed.
Freight
- The compensation paid for the transportation of goods. The
ordinary transportation of goods by a common carrier and distinguished
from express shipments.
FTP
(File Transfer Protocol) - A protocol for retrieving and
sending files via the Internet, typically used to upload Web
page files to the Web host's server.
Inventory
- The detailed descriptive list of household goods showing number
and condition of each item.
LSP
(Logistic Service Provider) - A logistic provider that provides
delivery services.
Merchant
Account - An Internet merchant account allows a merchant
to process credit cards online and to have the funds electronically
transferred into his/her bank account
Micropayment
- a relatively small payment (maybe as small as a fraction of
a cent) paid to the provider to access content (e.g., pay-per-view
Web pages, articles, Web services, or a downloadable file).
Order
Number - The number used to identify each shipment.
Outright
Purchase - The outright to own the complete solution by
purchasing of the licensed software.
Payment
gateway - a system of allowing real-time credit card authorization
by connecting a website order form to the credit card processing
system.
PO
(Purchase Order) - A legally binding contract for goods
or services.
PDF
(Page Description Format) - a file format that captures
all the elements of a printed document as an electronic image
that can be viewed, printed, or forwarded.
Portal
- a website with a wide range of resources focused on a particular
topic (e.g., links to related websites, news, statistics, discussion
forums, newsletters, online tools, etc.) and intended to be
a point of entry to the Web (or portal) for those seeking information
on that topic.
RFQ
(Request For Quotation) - To request for a specific price
for a specific product.
Security
certificate - stored information used by the SSL protocol
to establish a secure Internet connection; typically contains
information about who the certificate belongs to, who it was
issued by, a unique serial number, valid dates, and an encrypted
"fingerprint".
Shipper
- The person whose household goods are being moved.
Shopping
cart - a piece of software or system of coding that enables
a website to act as an online catalog and ordering mechanism.
SSL
(Secure Sockets Layer) - a protocol which encrypts data
over the internet to protect it during transmission so it cannot
be viewed by any third party.
Storefront
- a website for selling products online that lets shoppers view
products, read their descriptions, and complete the purchase
transaction online.
Up-sell
(or "upselling") - encouraging a customer to increase the
amount of their purchase by suggesting a more expensive version
or brand of the product or recommending additional features
(in other words, convincing the customer to spend more than
they originally intended).
