Q: What is HBS?
A: Hotel Broadband Solutions (HBS) is a High Speed Internet Access service, which provides "Always On" Internet access powered by Telekom Malaysia Berhad.

Q: What is the backbone provided?
A: The backbone for HBS is a Dedicated High Speed Internet Access provided by Telekom Malaysia Berhad called TMNet Direct ™

Q: How does HBS system work?
A: HBS Teams will setup a customized network infrastructure in the Hotel according to Hotel's requirements.

Q: How can hotel subscribe to HBS?
A: You can either filled up the Request For Quotation Form or you can contact our respective TM Regional Office.

Q: Can hotel guest use HBS to connect to their company's VPN (Virtual Private Network)?
A: Yes, Telekom Malaysia Berhad supports all major VPN.

Q: What is the data speed with HBS?
A: HBS enables data communication at rates up to 100 times faster than current traditional modems and up to 50 times faster than ISDN over the same line as your telephone service.

Q: What are the features of HBS?
A: HBS provides High-Speed Internet Access via TMNet Direct Leased Line to Hotel guest(s).

Q: What kind of Wireless LAN cards can be used?
A: You can use any brand of 802.11b/g Wireless LAN card with the WIFI logo.

Q: Will hotel guest needs to change any settings on their laptop to use HBS system?
A: All laptops with default OS settings will be able to use HBS.

Q: How much is the cost to deploy HBS?
A: Please liaise with our Account Executive at respective Telekom Malaysia Berhad Regional Office.