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  FAQs

Frequently Asked Questions About Netmyne:

What is Netmyne?
Netmyne is an array of online services offered by Telekom Multimedia. The services are Web Hosting, Commerce Hosting, Server Hosting and Domain Hosting.

Web Hosting - This includes a full range of hosting services that will help customers develop, enhance and deploy their websites as their expand their Internet presence.

Commerce Services - This allows online merchants to rent electronic commerce applications that include a shopping cart, payment processing, secure transactions and timely delivery of goods.

Server Hosting - This is offered to businesses that require constant data communication and Internet access. With their servers co-located at Telekom Multimedia's data centers, users can manage their servers remotely and enjoy unlimited
and uninterrupted access to the Internet.

Domain Hosting - Our Domain Hosting Solutions give you a few services to choose from such as Domain Name Registration, Domain Parking and Domain Parking & Forwarding.

Who are the potential/target users of Netmyne?
Netmyne is targeted at individuals, businesses and corporations. Individuals such as working professionals, members of e-communities, pensioners, the elderly, students, those involved in Small Office/Home Office (SOHO) businesses, disabled persons and service agents can use this service to build their own networks.

It also caters to Small and Medium Enterprises (SMEs) such as manufacturers, retailers, traders, transport companies and professional firms wishing to expand their businesses globally.

Large corporations, such as those involved in the banking, finance, insurance and service industries and multinational corporations, can take advantage of this service offering as well.

What can I do with Netmyne?
Netmyne offers you new opportunities to improve your business. You can:

  • Develop, enhance and deploy your website, giving you a Web presence.
  • Conduct business online by renting e-commerce applications without having to spend a lot of time and money
    building core e-commerce components from scratch.
  • Interact with customers and friends.
  • Use it as a medium to introduce and promote your products and services.

What are the benefits I can expect if I subscribe Netmyne?
Netmyne subscribers stand to enjoy many benefits. With Netmyne, you can:

  • Introduce your products and services to potential buyers across the world via the World Wide Web.
  • Enjoy maximum performance from Netmyne's commerce platform, which streamlines your entry into e-commerce
    and online business solutions.
  • Engage customers in a Web environment and offer them a convenient and memorable surfing experience.
  • Execute online transactions with your customers in a secure environment.
  • Analyze your customers' shopping and buying habits in order to recognize their personal service preferences.
  • Build business networking and get connected to people with similar interests.
  • Compete with large organizations to promote your products and services as Netmyne allows you Internet connection at affordable prices.
  • Get a one-stop center service from Telekom Malaysia.

What kind of technologies does Netmyne use?
Netmyne constantly keeps up with technology and provides its services according to market demand. Currently, it allows ample room for customization if such a need arises.

What are the features of Netmyne?
To serve our customers well, we take into account their Web maturity and usage cycle. Among Netmyne's general features are:

  • Static/Web Presence. Our basic Web Hosting services are targeted at first time users who seek to use the Net as an advertising/marketing channel. Static pages and one-way communication form the basis of a new Web experience for these users.
  • E-Commerce/Advanced Hosting. We offer advanced hosting services for customers who are ready to conduct business online. These services are packed with more features and virtual communication tools to enhance
    customer relationships and interactivity.
  • Complete Commerce Hosting. This comes as a package inclusive of Web Hosting, commerce engine and payment processing functions. This is ideal for customers planning to conduct business online but who do not have their own websites.
  • Server Facilities. We provide facilities for customers who own servers and who would like the benefit from the high availability of communication facilities from Netmyne.

Can I apply for only one service?
Yes, Netmyne is flexible and caters to customers' specific needs. You can use the following according to your requirement.

  • Web hosting. This is for customers who are only interested in having a Web presence.
  • Commerce engine and payment processing. This is for customers with existing websites but who are keen on commerce enable their websites. They can rent a commerce engine and use payment processing services to allow them to operate online business.
  • Payment processing. Customers with websites and commerce engines but who still use manual payment processing tools have the option of renting just the payment server or the payment processing function.
  • Server hosting. This caters to customers who only require physical server space with good communication support.



What are the service packages available from Netmyne?
Packages are offered according to the respective hosting services.

Web Hosting
• Instant Plan
• Budget Plan
• Value Plan
• Enterprise Plan
• Premier Plan

Commerce Hosting
• eMall
• Lite
• Basic
• Advanced
• Professional
• Payment Only

Server Hosting
• Facility Management
• Internet Connectivity
• Additional Value Added Features

Domain Hosting
• Domain Parking
• Domain Forwarding
• Corporate E-mail

What equipment do I need to use Netmyne services?
You don't need any special equipment. All you need is a computer with Internet access to engage Netmyne services. That's all it takes to utilize our services and manage your business from a distance.

How do I apply for the services?
You can register online with us at www.netmynce.com or come personally to our office at the following address:

Netmyne WebHosting Registration
Service Delivery
Tingkat 3, Kelana Parkview Tower
No. 1, Jalan SS 6/2, Kelana Jaya
47301 Petaling Jaya
Selangor

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