TERMS
AND CONDITIONS FOR NETMYNE COMMERCE SERVICES
PLEASE
READ THE TERMS AND CONDITIONS OF THIS AGREEMENT CAREFULLY BEFORE
YOU SIGN UP FOR THE NETMYNE COMMERCE SERVICES.
BY
INDICATING YOUR ACCEPTANCE OF THE TERMS AND CONDITIONS CONTAINED
HEREOF, YOU ARE DEEMED TO ACKNOWLEDGE AND AGREE TO BE BOUND BY
ALL THE FOLLOWING TERMS AND CONDITIONS FOR THE USE OF THE NETMYNE
COMMERCE SERVCIES AS PROVIDED BY TM NET SDN. BHD. WHICH IS INVOLVED
IN THE PROVISION OF MULTIMEDIA PRODUCTS AND SERVICES.
TM
NET SDN. BHD. RESERVES THE RIGHT TO UPDATE OR REVISE THE TERMS
AND CONDITIONS FROM TIME TO TIME WITHOUT GIVING PRIOR NOTICE TO
YOU. PLEASE REFER TO THE TERMS AND CONDITIONS PERIODICALLY FOR
CHANGES.
CONTINUATION
IN THE ACCESS, OR USE OF THE SERVICE SIGNIFIES ACCEPTANCE OF THE
CHANGES.
Description
The
Terms and Conditions contained herein shall govern the subscription
and use of the Netmyne Commerce Services (hereinafter referred
to as "Services") and shall form an integral part of the
Agreement between TM Net and the Merchant.
The
Merchant hereby acknowledges that he has read and received a copy
of this Terms and Conditions and the Terms and Conditions shall
be in force upon the approval and acceptance of the Merchant's
application by TM Net Sdn Bhd (hereinafter referred to as "TM
Net").
Definitions
"Agreement" means the completed application form
including its attachment (if any) and the terms and conditions
stated herein.
"Merchant"
means the person whose name and address appears in the application
form, who have agreed to subscribe to the Services.
"Customer"
refers to the customer of Merchant's On-Line Site.
"Services"
means the TM Net's Netmyne Commerce facility-enabling Merchant
to do business online and transact with the Customer on World
Wide Web.
"Initial Term" means the period of 1 (one) year
of subscription for the Services applied by the Merchant, commencing
from the Effective Date.
"Effective Date" means the date upon approval and acceptance
of the Merchant's application by TM Net and upon commissioning
of the Services.
"One Time Registration Fees" means the charges
which are payable once by the Merchant to TM Net throughout the
s Subscription Term for the initial set-up of the Services.
"
Subscription Term" means the period of
the Subscription of the Services, including the initial Term and/or
any extension thereof.
"Subscription
Fees" means certain amount of money payable by Merchant to
TM Net on an annual basis as defined by TM Net, for the ongoing
Services provided.
"Transaction
Fees" means certain amount of money payable by Merchant to
TM Net on per transaction basis, for any successful online credit
card transaction through Merchant's On-Line Site.
"On-Line
Site" shall mean Merchant's site on the World Wide Web through
which Merchant conducts electronic commerce.
"SSL
Server ID Certificate" means upon installation, SSL will
be activated, creating a secure communication channel between
Merchant's site and Customer's browser.
Words
and expressions denoting the singular include plural numbers and
word and expressions denoting the plural shall include the singular
number unless the context otherwise require. Words denoting natural
persons include bodies corporate, partnerships, sole proprietorship,
joint ventures and trusts.
The expression "him" or any other expressions appear
herein shall be deemed to include the masculine, feminine, plural
thereof where the context so admits.
1.Scope
of Services
1.1 Procedures
(a)
Initiating the Services
Upon
submission of the application form together with all the required
documents to TM Net, TM Net will process the Merchant's application.
Upon acceptance and approval of the Merchant's application together
with payment by Merchant of the applicable fees to TM Net, TM
Net will provide the Services to Merchant.
b)
Merchant Identification and Authorization
TM
Net will assign Merchant Username for identification purposes,
and a Merchant Password for authorization purposes.
(c)
Banking or Payment and Shipping Services
TM Net shall provide integrated services to the Merchant, which
include banking or payment and logistic services. The Merchant
shall have an option to choose the listed banking or payment and
logistic services. Notwithstanding, the Merchants shall make independent
contractual arrangement with the respective bank and/or the logistic
companies and TM Net shall bear no responsibilities with respect
to the provision of the service including but not limited to execution
of such agreement and/or any settlement of disputes.
(d) SSL Server ID Certificate
Merchant
shall have an option to secure their On-Line Site by applying
SSL Server ID Certificate to the site. TM Net is responsible to
help Merchant to apply the certificate from Certificate Authority.
Notwithstanding, the merchants shall make independent contractual
arrangement with the respective Certificate Authority and TM Net
shall bear no responsibilities with respect to the provision of
the service except if the Merchant's On-Line Site is hosted in
TM Net.

1.2 Scope.
(a)
No responsibility on Customer's Orders and Card verification
TM
Net does not perform any payment collection services, which are
Merchant's and/or Merchant's bank or credit card processor's sole
responsibility. TM Net shall have no liability to Merchant or
its Customers for TM Net's refusal to process any order for whatsoever
reason, including where Merchant's credit card processor notifies
TM Net of a problem with a Customer's credit card account.
(b)
Technical Support
TM
Net may provide technical support to Merchant with respect to
the Services, as reasonably required by Merchant subject to associated
charges as determined by TM Net.
(c)
Sales Tax
Merchant
assumes full responsibility for the payment of all sales taxes upon
sale of products or services related to purchase orders received
from Customers through the Services.
(d)
Other Features
TM Net
may, from time to time during this Agreement, offer other features
of services to Merchants, which shall be subject to additional costs
to be determined by TM Net which shall be subject to this Terms
and Conditions and / or such other additional Terms and Conditions
to be determined by TM Net.
(e)
Changes in Services
The
services described herein may be supplemented or modified during
the term of this Agreement by TM Net, with notice of the said
modification to the Merchant. In that regard, Merchant agrees
to provide TM Net with such additional information as TM Net may
reasonably request and to otherwise cooperate with TM Net in implementing
such supplemented or modified services.
2.
Fees and Payment Terms
2.1
(A) Fees Payable to Telekom Malaysia
Merchant
shall pay TM Net the following fees under this Agreement:
(i)
One- time Registration Fees
(ii)
Annual Subscription fees
Merchant will be required to pay the above-mentioned fees in advance.
2.2.
Changes to Fees
TM
Net shall have the right to revise any of the fees mentioned in
Clause 2.1(A) from time to time, and will notify Merchant of such
changes before the beginning of Merchant's next applicable billing
cycle. Such revised fees will take effect during Merchant's next
applicable billing cycle.
2.3.
Billing and Payments
The
Subscription Fees and the Transaction Fees for the subsequent
Subscription Term shall be billed by TM Net to Merchant in accordance
to the subscription term as mentioned in Clause 8.1. Such amounts
are due and payable to TM Net within fourteen (14) days from the
date of such bills. In the event such amount or any part thereof
remains unpaid after the due date, TM Net reserves the right to
charge interest on the sum that remain unpaid as aforesaid at
the rate specified in TM Net's bill from the due date to the date
of settlement. All payments received from the Merchant will not
be refunded.
3.
Obligations of Merchant
3.1. Merchant represents and warrants that it will abide by the
following business practices throughout the term of this Agreement:
(a) To offer for sale through its On-Line Site only products and
services that are available for delivery in the normal course
of Merchant's business, based upon the type of product or service
being offered.
(b)
To refrain from offering any product for sale at a price lower
than that at which it intends to sell such product.
(c)
To offer products for sale only if Merchant has legitimate rights
to market and sell such products.
(d)
Merchant shall respond to each Customer inquiries no later than
the end of the next business day following the day the customer
inquiry is delivered to the merchant by email, fax, telephone,
or other means.

3.2
The Merchant shall:
a.
be solely responsible for the content of the Web
Site;
b.
comply with all notices or instructions given by TM Net from time
to time in respect of the use of the Services;
c.
be solely responsible for obtaining, at its own costs, all licenses,
permits, consents, approvals and intellectual property or other
rights as may be required for using the Services;
d.
be solely responsible for all information retrieved, stored and
transmitted by the Merchant through the Services;
e.
be solely responsible for shipment or delivery of the goods to
the Customer.
3.3
The Merchant is responsible for and must provide all telephone,
computer, hardware and software equipment and other materials
necessary to access the Services. TM Net makes no representations,
warranties or assurances that the Merchant's equipment will be
compatible with the Services.
3.4
Merchant may only use the Services for lawful purpose. Transmission
of any material in violation of any international, Federal, State
or Local regulation is prohibited. This includes, but is not limited
to copyrighted material, material legally judged to be threatening
or obscene, pornographic, profane, or material protected by trade
secrets. This also includes links or any connection to such materials.
Merchant also warrants that it has the right to use any applicable
trademarks, which are featured in its Web Site.

4.
Foreign Trade by Merchant
Merchant agrees
that it will not export or re-export any of the products or services
that it lists for sale through its On-Line Site without the appropriate
government and foreign government licenses and will comply with
all applicable export control laws.
5.
Indemnification by Merchant
Merchant agrees
to defend, indemnify and hold harmless TM Net, its officers, directors,
stockholders, employees, agents and representatives, and the successors,
heirs and assigns of the foregoing, from and against any and all
claims, demands, actions, causes of action, suits, proceedings,
losses, damages, costs and expenses incurred arising out of or
in connection with this Terms and Conditions, any obligation or
representation and warranty of Merchant hereunder, or Merchant's
On-Line Site, including without limitation (a) the provision by
Merchant of, or the use or possession by any Customer or any person
acquiring from any Customer of, Merchant's products or services,
or any act, error or omission of Merchant in connection therewith,
(b) product liability claims, including but not limited to any
claim arising out of or relating to a Customer's downloading of
any product or service of Merchant's from Merchant's On-Line Site
(c) claims arising from or alleging inaccurate or incomplete information
contained in Merchant's On-Line Site or that any such information
infringes the intellectual property rights of any third party,
(d) claims that any of Merchant's products infringe any intellectual
property rights of any third party, (e) damages arising from any
violation by Merchant of its export control obligations hereunder,
(f) damages arising from any violation of any applicable law or
regulation, (g) any libel, invasion of privacy, or similar claims
or (h) any other violation of rights of any third party not otherwise
set forth in this Clause.
6.
Limitation of Liability
EXCEPT AS PROVIDED HEREIN, TM NET MAKES NO EXPRESS OR IMPLIED
WARRANTY WITH RESPECT TO THE SERVICES PROVIDED HEREUNDER, INCLUDING
WITHOUT LIMITATION ANY WARRANTY OF MERCHANTABILITY OR FITNESS
FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL TM NET BE LIABLE TO
MERCHANT FOR CONSEQUENTIAL, EXEMPLARY, INDIRECT, INCIDENTAL OR
SPECIAL DAMAGES, INCLUDING BUT NOT LIMITED TO ANY LOST PROFITS,
SAVINGS OR REVENUES ARISING OUT OF OR IN CONNECTION WITH THIS
AGREEMENT, WHETHER UNDER TORT, CONTRACT OR OTHER THEORIES OF RECOVERY,
INCLUDING WITHOUT LIMITATION AS A RESULT OF INOPERABILITY OR MALFUNCTION
OF THE SERVICES, ANY SOFTWARE, ANY DELAY IN THE CORRECTION OR
REPAIR OF THE SERVICES OR OF ANY SOFTWARE MALFUNCTION.

7. Term and Termination
7.1 Term
This Agreement shall
be effective commencing on the date accepted by TM Net (the "Effective
Date") for a period of 1 (one) year and shall be automatically
renewed thereafter for the subsequent period, unless earlier terminated
in accordance with Clause 8.2.
7.2.
Termination
(a)
TM Net may terminate this Agreement for breach by providing the
Merchant with written notice of the breach. The Merchant shall
have fourteen (14) days to cure such breach. In event that the
breach is not cured within such period, TM Net may terminate this
Agreement by a written notice to the Merchant.
(b)
TM Net may terminate this Agreement at any time after the Initial
Term by providing Merchant with written notice; fourteen (14)
days prior to the commencement of any automatic renewal period
as referenced in Clause 8.1 above.
(c)
Merchant may terminate the Services by giving at least fourteen
(14) days written notice to TM Net and such notice shall include
Merchant's name, On-Line Site name, Merchant Username and Password.
TM Net will terminate the Services within five (5) days of receipt
of notice. Merchant will be responsible for the payment of any
fees accrued through the date of termination. No fees already
paid to TM Net will be refunded.
(d)
In addition to any other remedies available to TM Net under this
Agreement, TM Net reserves the right, in its sole discretion,
to terminate the Services if any payment remains past due for
more than fourteen (14) days and such payment is not received
by TM Net within fourteen (14) days of TM Net's notice to Merchant
of the past due amount.
(e)
TM Net shall terminate the Services if the merchant products or
services do not meet acceptable standards of decorum or contain
any material that infringe any proprietary right or is libelous
or slanderous, is misleading or is otherwise in violation of law
or regulation or otherwise inappropriate.
(f)
If at any time TM Net shall be unable or not agreeable to obtain
or maintain any licenses, easement or permission required for
the purpose of building or maintaining the Services, TM Net may,
by notice in writing for the said purpose, terminate this Agreement
and the Merchant shall not be entitled to claim any payment or
compensation

8.
Consequences of Termination
Upon
any termination of this Agreement, TM Net shall promptly discontinue
providing the Services to Merchant. All provisions regarding indemnification,
warranty, liability and limits thereon, and confidentiality and/or
protection of proprietary rights and trade secrets shall survive
indefinitely or until the expiration of any time period specified
elsewhere in this Agreement with respect to the provision in question,
and termination of this Agreement shall not relieve Merchant of
its obligations to pay accrued fees. In no event shall TM Net
be required to refund any fees paid under this Agreement.
9.
Confidentiality
(a)
TM Net shall not be responsible in assuring confidentiality of
the information and materials transmitted via the Services. Any
transmission of confidential information via the Services shall
be at the Merchant's own risk and TM Net shall not be held liable.
(b)
Except with the prior written consent of TM Net, the Merchant
shall not at any time communicate to any person any confidential
information disclosed to him for the purpose of the provision
of the Services or discovered by him in the course of the provision
and performance of the Services.
(c)
TM Net has no obligation to monitor the Web Site. However the
Merchant agrees that TM Net has the right to monitor the Web Site
electronically from time to time and to disclose any information
as necessary to satisfy any law, regulation or other governmental
request in order to operate the Services properly, or to protect
itself or its customers. TM Net will not intentionally monitor
or disclose any private electronic-mail message unless required
by law. TM Net reserves the right to refuse to post or to remove
any information or materials, in whole or in part, that in its
sole discretion, are unacceptable, undesirable, or in violation
of this Terms and Conditions.

10.
Compliance with Applicable Laws
The
Merchant shall comply with and not to contravene all applicable
laws of Malaysia relating to the Services including but not limited
to Communication and Multimedia Act 1998 and its subsidiary legislation,
other Acts of Parliament, local by- laws, rules and regulations
issued by relevant Government Bodies and/or Authorities.
11.
Severability
If
at any time any provision, condition or term stipulated in this
Agreement is or becomes illegal, void, invalid, prohibited or
unenforceable in any respect, the same shall be ineffective to
the extent of such illegality, invalidity, prohibition or unenforceability
without invalidating in any manner the remaining provisions thereof.
12.
Force Majeure
TM
Net shall not be liable for its breach in any of the terms and
conditions of this Agreement arising from the natural disaster,
rebellion or civil commotion, war or military operation, emergency,
government action, any industrial action, fire, lightning, explosion,
flood, heavy or inclement weather, acts or deeds of person or
group not commissioned by TM Net or other causes of its kind or
otherwise beyond the control or power of TM Net.
13. Amendments or Variations
TM
Net reserves the right to add, delete or amend any of these Terms
and Conditions at any time and the Merchant will be informed of
the said additions, deletions or amendments by way of written
notice by TM Net.
14.
Waiver
Any
failure, delay or indulgence of TM Net to enforce any terms, conditions
or provisions of this Agreement shall not be construed as a waiver
of any of TM Ne's right or as affecting the legality or validity
of all or any part of this Agreement or the right of TM Net to
take action later.

15.
Notice
Any
notice which may be given or forwarded to the Merchant under this
Agreement shall be deemed to be properly delivered if it is left
at the Merchantıs premises at the address as stated in the application
form or if it is sent by ordinary post to the address stated in
the application form or any other last known address of the Merchant.
Any
notice to be given to TM Net by the Merchant shall be sent by
registered post or legible facsimile to be followed by confirmation
in writing to the address and number as stated below or any other
address that may be informed by TM Net to the Merchant from time
to time:
Marketing and Sales,
Commerce & Application Services,
TM Net Sdn Bhd,
20th floor, Wisma Telekom Semarak,
Jalan Raja Muda Abdul Aziz,
50300 Kuala Lumpur.
16.
Assignment
Save
and except with the prior written consent of TM Net, the Merchant
shall not assign or transfer to any person, any interest or benefits
obtained from the Services. TM Net may assign or novate this Agreement
or any part thereof to any body corporate which is a subsidiary
of TM Net and consent for the abovementioned is hereby given by
the Merchant.
17.
Binding on Successors
This
Agreement is binding upon the successors, executors, administrators,
and personal representatives and assign of the Merchant and upon
the substitute and assigns of
TM Net.
18.
Solicitors Fees and Costs
If
the fees, charges, damages or any other monies due hereunder by
the Merchant to TM Net shall be required to be recovered through
any process of law, or if the said monies or any part thereof
shall be placed in the hands of solicitors for collection, the
Merchant shall pay (in addition to the said monies) TM Net's solicitors
fees (on a solicitor and client basis) and any other fees or expenses
incurred in respect of such collection. The Merchant will bear
the costs for stamping this Agreement
19.
Time
Time
shall be the essence of this Agreement.
20.
Recourse
If
the Merchant is dissatisfied with the Services, or with any terms,
conditions, rules, policies, guidelines or practices of TM Net
in operating the Services, the Merchant's sole and exclusive remedy
is to discontinue using the Services.
21.
Governing Law
This
Agreement shall be governed by and construed in accordance with
the laws of Malaysia and the parties agree to submit to the exclusive
jurisdiction of the courts of Malaysia for the purpose of hearing
and determining any dispute arising out of this Agreement.
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